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Thread: Can't access Delta Account


  1. #1
    Junior Member
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    Default Can't access Delta Account

    Greetings:

    I am the father of a person who works for Delta. I used to be able to access the website for Delta Non-Rev. Now my son tells me this is off limits and he could lose his job if I have the password.

    It makes travel much more difficult.

    Does anyone know if this is true?

    Thank you.

    Smorton


  • #2
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    I'm also a parent. Delta states the following re access to DeltaNet:

    AUTHORIZED AND UNAUTHORIZED USE
    The DeltaNet Employee portal ("DeltaNet") provides secure access to information and business-related processes for Delta employees, retirees and other select individuals. Unauthorized users are not approved for entry.
    It's pretty clear that we are not authorized to access DeltaNet on our own. If TravelNet, which is the only section we need, were a separate, self-contained site, a case could be made for our having access but, as it stands now, we are not authorized.

    Yes, an employee can be disciplined, up to and including termination for allowing their ID and password to be used by an unauthorized person. I know that I'm not going to jeopardize my child's job when in actuality I need very little information from the system. You might take a look at the germane parts of this thread I started earlier this year:

    Originally Posted by offroader
    Your kids do not give you access to their DLnet? ...

    That would be against he rules and we wouldn't want to get them in trouble.



    Interestingly, we don't really need Travel Net until the morning of our flight. All of our nonrev is TATL and we really just care about getting across the pond. Once we're on the other side, there are many, many options we have to get to our final destination. I've actually sat with them and taught them a a few things.

    We know where we're nonreving from, JFK if we're up north, DTW, MSP, ATL, JFK, and BOS in that order if we're in MSY. I have a database that has every TATL flight from each departure point along with the Aircraft type and number of Business Class seats. What gets added on the morning of the day of departure are the available and available to sell for both classes, and a number representing where we would stand on the Standby list for each flight. A simple calculation makes it very clear what the priority order is for each "block" of flights. A block represents a time window where we can only list for one flight if we haven't made it to an earlier flight. For JFK flights, we eliminate all Terminal 2 departures since you can't run back and forth from T4 to T2.

    The first TATL flight of the day at JFK is 446 JFK-AMS and it's the only flight in it's time block (we've don't consider ATH). It's a great flight for us since it usually has availability and it arrives in AMS early in the morning which give us lots of options to go other places. If we don't get on, we list and check in for the next one. I might add the the GA's are very good to us and they'll let us know if we're not going to make it on in Business Class as soon as they know so that we can move on to our next choice. We also try to fly on Sat, Tues, and Wed, which seem to be the best days. Returning, we go to AMS or LHR and again, just care about getting across the Atlantic. That means we have JFK, BOS, DTW, MSP and ATL options.
    Hope this helps.

  • #3
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    This helps a lot.

    I won't be pestering my son anymore.

    Thank you very much.

    Smorton

  • #4
    Top Member spongebue's Avatar
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    As much as I like to point out some of the quirks of UA's employeeres site, that is one thing they did absolutely right: each pass rider can have a profile created for them, so they have their own login and they can check loads and book their own flights. Sometimes I'll talk with my dad about a potential visit, and I get an email saying that he created a listing before he even tells me the final itinerary that he's decided on.
    Spongebue - NonRev Correspondent - U.S./Midwest Region


  • #5
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    My son will be home on Tuesday. I don't get to see him very often as he is a flight attendant for Delta and seems to have a very busy schedule. Are you indicating that there is somewhat he could set up a profile for me which I could access and then check for flights and hope booked the flight is?

    Thank you.

    Smorton

  • #6
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    Sorry Spongebue, I see your son with with United and my question to you makes no sense. Please ignore.

    Thanks

    Smorton

  • #7
    Top Member spongebue's Avatar
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    I have a son? That's news to me! How am I going to tell the wife? And for that matter, who is the mom? So many questions
    Spongebue - NonRev Correspondent - U.S./Midwest Region


  • #8
    NonRev Correspondent
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    The question is-who are "other select individuals" I think any authorized pass rider should have access to deltanet/employeeres/etc. So, maybe authorized pass riders are 'other select individuals'. I have not contacted my travel department to find out.
    Offroader - NonRev Correspondent - Utah

  • #9
    NonRev Correspondent
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    I can help. I am in ATL. DM me.
    ddagencylv - Senior NonRev Correspondent - Global Aviation News

  • #10
    Administrator Migflanker's Avatar
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    Quote Originally Posted by spongebue View Post
    I have a son? That's news to me! How am I going to tell the wife? And for that matter, who is the mom? So many questions
    Wait, wait, wait……..a secret son?
    Just trying to remember the words you used to describe that trip to Norway.
    Keep'em Flying

    Migflanker - Senior NonRev Correspondent - Los Angeles

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