Thread: How to purchase yield fare for non-depend child of Delta retiree

Howdy!
I'm a non-dependent of a NW/Delta retiree that is thrilled to have pass privileges back, but I can't figure out how to use them. I was given a card with my rider number (or whatever it is, I don't have it in front of me right now), and a phone number. I called the phone number to list for a flight, listed, and then pressed the prompt to pay for the yield fare. I was transferred to a person that was *not* happy to speak with me, insisted that I called the wrong number and that I need to do everything online. I've been to the website, but it requires a password which I do not have. My retiree parent after doing reservations for 20 years has zero interest in doing them now and I am not able to get any assistance from her.
Does anyone know how I can pay my yield fare and get my ticket?
Thanks!