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Thread: B6 Passenger Bit by Dog, Owner Identity Unknown

  1. #1
    NonRev Correspondent
    Join Date
    Nov 2012

    Default B6 Passenger Bit by Dog, Owner Identity Unknown

    A JetBlue passenger from Massachusetts says she isn’t thrilled with how the airline is handling a recent incident that occurred at MCO.
    Brittany Langlois told Fox 25 Boston that she was bit by a fellow passenger’s dog while waiting to check in for her flight. However, she says she’s having no luck tracking down the animal’s owner after JetBlue employees scuttled the other passenger from the line — leaving Langlois uncertain of whether or not to seek treatment for rabies. "[My doctor says] 'it's an extremely painful shot and it's a series of three, I wouldn't want you to go through that if you didn't have to,'” Langlios told Fox 25. “At the same time, I'm like, I don't wanna go through that either.”
    Langlois added that when the incident first occurred last Sunday, she was in such a state of shock that she didn’t get the other passenger’s information, let alone any information on the dog or its vaccination history.
    "I turn around and this owner is kinda reeling the dog back in, and I look at her and I'm like 'that dog just bit me!' and I think I was in like, an initial shock," Langlois said.

    Fox 25 reports that Langlois wasn’t able to track down any information on the dog’s owners from JetBlue agents. Furthermore, her subsequent efforts with JetBlue’s customer service department have been futile.
    "[JetBlue customer service is] like, 'There's nothing we can do, we can cover your medical bills but that's about it,' said Langlois. She also claims the airline offered her a $50 voucher for a future JetBlue flight, though she doubts she’ll use it.

    ddagencylv - NonRev Correspondent - Global Aviation News

  • #2
    Administrator Migflanker's Avatar
    Join Date
    May 2002
    LA, the city of angels & freeways
    Flying with Animals
    I’m not a fan of “emotional support” animals on aircraft. I’ve seen two ESA’s on flights - a growling, yelping dog, and one rabbit. These animals are not service animals but untrained pets that were used to game the system. The rabbit wasn’t a problem but the FA’s were beside themselves with the dog, which eventually was locked in one of the lavs.

    Keep'em Flying

    Migflanker - Senior NonRev Correspondent - Los Angeles

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