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Why don't all flights show up when I try to figure out the cost on UAL's site? As an example, on zed I can see multiple direct flights from HKG to KUL, but on UAL's zed fares calculator it tells me that there are no direct flights. WTF?[/b]
The UAL site may only show those airlines with which UA has a ZED agreement and from what I understand UAL does not have a lot (22 I think) and South African is not one of them. So, more than likely, you still have an ID90 with SA. In the example you give (HKGKUL) I found that CX, MH are the only carriers operating nonstop flights in the market. I don't think UAL has agreements with either.