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If I bought a non-rev tkt from DFW to TYS would the tkt counter allow me to change the city pairs?
Example.....TYS to DFW
or
IAH TO TYS
I was told (I work for Wn) that it is up to the agent to honor the ticket if the city pairs are different.
I have a RT non-rev tkt on Northwest
and also a OW on American.
Which airline is more helfpful with stuff like this?
The dollar amt. or value of the tks would cost the same no matter what the cities are.
I know our agents at Wn have told me they take them.......for other airlines.
Any help on this would be GREATLY appreciated!
Deb
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I will preface my answer by saying that I don't work at the ticket counter. I can say that the taxes might be different for different airports so counters might not be willing to take a ticket for one city instead of another because they could lose money. If the cities are co-terminals, that's different. If you are going to a totally different area, I would suggest that you buy a second ticket for those city pairs and refund which ever you don't use.
http://www.nonrev.net/correspondents/images/donna.jpg
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Same disclaimer here; I don't work at the tkt counter or gate.
But...From personal experience with several airlines, if the city pairs are remotely the same distance/cost, most agents don't care. Most of the time they just use a grease stick to correct the city pairs.
You never know though...the safest thing is to have the tickets you need.
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It really depends on your airline's agreement with the other airline. If it's an ID90, the agent can choose not to accept the ticket, based on the argument that the prices can widely differ. If it's a ZED fare, as long as the mileage is within the same zone there's no reason for the agent to deny it. Same goes for service charge passes. In this case, IAH/TYS and DFW/TYS have only 10 air miles difference in routing, so there really shouldn't be a problem no matter what.
http://www.nonrev.net/correspondents/images/aileen.jpg
