Zedman...after two hours on hold for the 877 number, I gave up. However, since my company, CX, no longer issues paper non rev tickets (all iET), listing will serve no purpose on UA since I won't have an open paper ticket to surrender on check in.. Our two platforms are IFLYSTAFF and myIDTRAVEL. UA does not use either of those, so it looks like we have lost access to the largest carrier on the planet. So much for high tech.