They are nicknamed "throwers" for good reason.

What a dumbass...Why didn't he just carry it on board, like anybody with half a brain would?

He complained to the FAs...Taking care of luggage ain't their responsibility. What part of Customer Service in CSR doesn't he understand? Dumbass II.

He takes a week to call UA...Lazy dumbass.

At least he has good taste in gear. Taylor guitars (located in beautiful El Cajon CA) makes excellent guitars. I have friends that work there. They take good care of their employees.