You can apply for an Electronic Travel Authority (ETA) online thru the Dept of Immigration: <a href="http://www.eta.immi.gov.au" target="_blank">http://www.eta.immi.gov.au</A>.
It costs AUD 20 and will be issued immediately; when you checkin for your flight the airline's passport reader is linked to the government's database.
I don't believe they are free under any circumstance. My airline can issue them thru the CRS but there is a charge of EUR 15 for it.
Do not go to the website. Any agent and any airline can issue them through the CRS within a minute, FOC. Until now, I didn't believe there was any fee charged by Airlines, but it looks like some of them add their own fee, as per the above. The Oz Govt charges NO fee to obtain the visa. The website mentioned has it's own "handling fee" but it is not a fee for the actual visa.
My carrier issues them on a daily basis, totally free and with minimum wait time. We also do several ETA's daily at check-in for the flights to here if the pax don't have them already. Again, a quick, painless 1 to 2 minute procedure through the check-in system.
Cheers/Regards.
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