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Well said! (everyone needs to keep the fun in dysfunctional!)Originally Posted by Gana2win
Sorry I missed this before!
Well said! (everyone needs to keep the fun in dysfunctional!)
ms 767. I think we all went in with a good attitude,at least I know I DID. But dl makes it really hard to keep one up. I have done my best to learn the archaic system system but it seems when you think you know what yoyr doing your wrong. And the gate system,while ok, is not nearly as good as aop. Even the dl people will agree with that. I have been told that in my case the nonsense is more of a station problem than a company problem. I.m not too sure about that but that is what they say. Dl just seems very backward and is not moving into the future. The customers are really really spoiled and it is really hard to enforce policy when they are so spoiled. And also the dl folks do not treat the nw folks as equals. we are like the orphoned stepchildren of the company. So we are trying but it is very hard to deal with such an illogical out of touch company.
I understand it's not easy to be "absorbed' or "morphed" into a different atmosphere, with different systems etc. but you said a few things that are important to remember. so far, you have't been able to change your station problems; I guess if you really can't adapt, maybe it isn't for you any more. Your quote, "The customers are really really spoiled" speaks volumes. They are YOUR customers now. Read the last of your OP--seems to me, lots of DL employees learned the "old hard to learn computer system" Hopefully you'll learn it, too--good or bad, it's what you have. Once you get past that hurdle, maybe you can have fun at work again.
I'm sorry if I misinterpreted your OP--but it was pretty whiney to me. From the viewpoint of a DL Skymiles member since 1980, a frequent revenue passenger on major airlines all over the world since 1972, it wasn't what I expected from a Red Coat professional at Delta Air Lines. Hope your station and job improves for you and your customers.
Last edited by mrs767er; 12-Apr-2010 at 12:17 PM.
Mr767er. I think CJJOHNSON actually what you call a "FRONT LINE EMPLOYEE" for Delta and not a "DEPENDENT" Delta Airlines pilot's wife. The individual is voicing his/her concerns he/she encounters in the front lines dealing with customers on a daily basis. I'd rather read about his/her experiences than other things that get posted around here. ADVICE TO CJJOHNSON. Just roll with the flow.
I was really late answering your dig. Sorry I was busy.I find your personal "Mr" offensive (unless you actually did intend it and it was a typo, which I doubt due to your clever writing abilities, but if so, I apologize then, because we all screw up our typing now and then, Psalms) as well as your reference to me being "DEPENDENT". I can tell you that prior to marrying my husband, I supported thousands of airlineL employees as a REVENUE passenger for over 25 years. AA, US, CO, DL, UA--probably purchased more $100,000 of full fare tickets, as well as PeopleExpress (in my lean days before I made 6 figures a year....). I can also tell you my family spent over $11,000 buying full fare tickets to attend my dying father's bedside this past week--several on Continental Airlines via your current hometown, as well as DL via NYC, FLA ORF, etc...Guess I'm hardly the "dependent" here.
Cj is very capable of defending her statements--she did quite well and I understood. We each had our points to make. MrPalms, if there is problem with me not being an EMPLOYEE of an airline, perhaps you need to address that with the admin. If you want to continue to take me to task privately, there is a function for that.
Keep writing your stories.
Last edited by mrs767er; 09-May-2010 at 06:43 PM.
mrs767er - NonRev Correspondent - Specialty Travel
Wherever you go, there you are
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