Thread: ticket/gate agent ready reserve

Hello...I applied for a RR position in IAH about two months ago. I received a phone call from HR and did the phone interview. He instructed on what to do next online and said that I would receive a phone call to set up the face to face interview. It has been two months and still no phone call. I've called them 3 different times and they tell me that I am still being considered and will be contacted as soon as an appt is available. I asked if my file had "fallen between the cracks" and they assured me it had not. Is this normal procedure and should I be concerned? Is there anything I can do?