LOL don't talk to me about FedEX discount. I went to Fedex in middle-of-nowhere in Melbourne (Derrimut, if you are google maps inclined) to send tix to my ex "companion" in LHR. Was fine first time.
Second time I get there and she says no, there is no longer an agreement with CX and they got a memo. I ask to see memo as our intranet still lists it as active. She refuses so I call Fedex and they say CX issued the memo to suspend the agreement.
So I email our benefits services team who go back and forth with Fedex who deny and agree that the agreement is terminated. At the moment I think it is still listed, but I haven't bothered to go back since.
Sent next batch of tickets express post intl... got to London on Dec 1, did not arrive at friends house until Jan. Tried to lodge a claim with Auspost and they said "we met our agreement by getting it to London within 2 days, after that is isn't our problem". Suffice to say I hung up the phone before using some choice words.
Lost ticket indemnity and nice xmas bonus of staff at LHR waiving the USD$50 fee - I won't use Auspost or Fedex again!
Fedex = Fedup!
Oh and I don't think my 100kg/year rebated cargo voucher is gonna get that baby home![]()
Bookmarks