Thread: Air France ezed slow refund

I had 2 ezeds--AF and LH. Charged on 18th, refunded on 19th. I lost a few pennies in the conversion (I used Amex so there was no fee but the exchange varied a wee bit) Make sure you do the cancellation step, then the refund step. It's a 2 part process.
Try this:
ElectronicTicketing@email.airfrance.fr
Merry Christmas! Joyeux Noel!

Yeah I did both steps...I've refunded a dozen eZeds over the past year and it's always been very quick. Thanks for the email I'll shoot one off to them and see what they say.

Really liked the thorough report on your site--SEA/CDG flight. I'm with you on the flatbed underneath foot coffins. I'm a bit shy of 6' w/size 9 feet, but find them very restrictive. I think 74s have same, don't they? Even tho the angled pods on trip 7 are kinda skinny, at least they're open. I'm surprised you got any sleep with all your photo work!
PS--Did you get your refund yet?

Nope nothing yet. No response to my email either. And thanks for the kind words. I'm debating about keeping the blog running. It's a lot of work and I'm struggling to get enough of a readership to make it worthwhile. Although I suppose that's expected with a brand new site.

I got an email from ID first, then one from AF. I'd try both steps (cancel, request refund) again; maybe something didn't register somehow.

It won't actually let me. When I try to pull it up by the PNR (where I go to cancel the listing) it says the PNR isn't found. When I try it through the existing tickets tab it says the refund request has been triggered and no listing can be created so I'm assuming that it was cancelled. I tried the email address contact.en.us@airfrance.fr just now so if I don't hear back from that either I'll send in a written request.

I just got a response from the email in the last post and they directed me to an email with KLM that handles zeds. I just shot an email off to them so we'll see where this ends up.