Thread: New DOT Rules to Protect Passengers.. Are Airlines too Greedy?

Because there aren't enough advisements as it is, right? We already have to advise what airline is operating the flight - even if it is the airline they called - in addition to advising the rules in extreme detail. To buy a ticket on AS, the caller will be advised that the flight is operated by Alaska Airlines (not just the word Alaska). If it is operated by QX, they are advised "the flight is operated by Horizon Air as AlaskaHorizon" and so on. We already have to discuss the refund time period and the recommended arrival at the airport, must discuss the nontransferrability of the ticket and whether it can be changed plus make sure we advise that there may be a difference in fare (for changeable tickets) and possibility of getting credit when the rules allow. I literally spend more time giving advisements than I do booking the actual tickets. How many more advisements do I have to make that the customer is totally ignoring anyway?