<div class='quotetop'>QUOTE (AA ZED @ Sep 11 2008, 07:49 PM) <{POST_SNAPBACK}></div>
Per the ZED agreement, airlines may not collect a Q/YQ/YR or other self-imposed charge upon check-in. Again, the ZED agreement specifically prohibits this. If you, or anyone you know, have been charged a TFC (other than those remitted to a government or airport authority) report it to your staff travel office. ZED has sucessfully stopped a couple of carriers from this practice, but only after it was reported by staff.[/b]
The employee in question was advised to approach Air India with the jacket of the MCO which AI issued.
We do not have a ZED with AI, so there is nothing in place to take it further via our Interline Department.