Massport (BOS) today unveiled a new 10-gate concourse in BOS Terminal B that lets customers travel more quickly and efficiently while enjoying state-of-the-art amenities. Scheduled to open April 30, the Terminal B concourse brings United’s Boston operations together under one roof, offering greater convenience and consistency to the airline’s customers.
The new space features several of the latest self-service technologies that will streamline the airport experience for seasoned travelers and enable United employees to spend more time with customers who need extra assistance. These modern features include self-tagging baggage kiosks, automated self-boarding gates and a new customer service center that allows passengers to resolve routine travel issues more easily.Travelers should note United Airlines is in the process of moving flight operations from Terminals A and C to B at Logan Airport. Starting on Tuesday April 29, late night inbound flights from 9 PM (2100) onward will fly into Terminal B. On Wednesday April 30, all inbound and outbound flights will be in Terminal B.
United has proudly served the Boston community for decades, providing customers up to 50 daily departures to each of the airline’s domestic hubs and access to United’s leading global route network. The airline will operate its first flights out of the new Terminal B concourse on April 30.
Beginning May 19, United will launch service with the newest addition to the United Express fleet, the Embraer 175 aircraft, on the BOS - ORD route. The Embraer 175 offers more personal space for customers, with wider seats and aisles than other regional aircraft.
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