Frontier Airlines’ best on-time monthly performance in a decade was partly the reason why it instituted a new sick-leave policy for flight attendants that has crew members and its union sick to their stomach.Frontier spokesman Jim Faulkner told TravelPulse.com that the company’s best-ever on-time performance in 10 years in September was partly the catalyst for the change.“We are continuously working to improve our on-time performance. When employees are tardy or miss a trip, this can have ripple effects on multiple flights throughout the day affecting our customers,” Faulker said in an emailed statement. “We understand that employees are absent on occasion or late to work for reasons beyond their control so we have built in measures that allow for when this happens.”
Flight attendants protested earlier this week in front of the carrier’s Denver headquarters to draw attention to what its union says is a program for “accelerated discipline when using sick leave in addition to a reduced number of sick calls leading to termination.” In a memo obtained by the Denver Post, Frontier laid out the plan. Since FAs are assigned work by trips, not days, the airline is instituting a new points system to dock the employees. In the past, flight attendants could miss a trip – known as an “instance” – and were allowed eight such instances a year.
In the new plan, flight attendants are docked 1.5 points for every day they are out. Accumulate eight points and it’s ground for termination.
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