United Airlines announced the introduction of its new bag drop shortcut designed to limit the stress and time associated with the bag check process.
United’s attempt to streamline the process allows travelers to skip the line, check their bag in a minute or less on average and get to their flight. Passengers must check in on the United app and find the free service at select airports.
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At the bag drop shortcut location, customers place the bags on the scale and scan their boarding pass at the kiosk before a United employee checks the customer’s ID and applies the bag tag.
“We're thrilled to be the first to offer this service to all customers who check-in on our award-winning mobile app,” United chief customer officer Toby Enqvist said.
United’s new baggage service is already available at airports in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C., and it plans to expand the option to facilities in dozens of additional airports in 2022.