Hi Chris,
Thank you for your kind email. I guess I should have taken the Chet email with humor. I had just had to jump through a few hoops with the Airline before we were able to correctly use the online system. Even though we had traveled before, they couldn't find record of my family so I had to prove I had a family again. Then we provided proof and someone forgot to key in a pass quantity. This ment we were in the system but had no passes to use in the system. Then I had to provide my contract because someone advised we weren't entitled to passes. Well then Chets email came through and it was the last straw. Oh...well...back on track. I finally got someone who understood what went wrong and we are now all set with the online system. I am very hopeful all will go well. I even have each of the childrens suitcases packed a week early. That is a record. Thank you for taking the time to write. Kind Regards KJ
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