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  1. #1
    Full Member R.M.Anderson's Avatar
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    The best method is of course the DeltaNet - TravelNet method where you can see the flights and SB list for each leg of space
    and you have the visual prompts not hanging up on you if you make an error.

    The DeltaNet requires the use of the employee's 9 digit ID number and Password.
    The phone in method needs that 9 digit ID number and seniority date.
    The phone in number is 1-800-325-7123
    Once connected you can use the alpha/digital key pad or the voice response to proceed.

    Either method is - time limited - no activity and you are logged off or disconnected.
    The Phone method frequently salutes you off with: "Thank you for calling travelnet, goodbye"
    leaving you with an incomplete or NO listing at all.
    But if a phone is the last method of known communication it is what you have to work with !
    At least if you get a partial or full listing with errors make note of the 6 digit/letter record
    locator - with that any agent with a delta.com computer can help you fix the listing.
    It is also of great help if you download the system time table to plan your travels thus speeding
    your progress by the phone-in method - and the 3 letter city code i.e. ATL LAX SFO JFK etc.
    Last note it helps to be in a quiet area with an ear piece - to hear the responses - too many
    repeats and you are apt to hear "Please call back (when you have your ducks in order) later
    "Thank you for calling travelnet, goodbye" ! Too many errors or conflicts - does not compute
    and you are disconnected. Almost human like - stop bugging me till you get your act in order !
    At least it seems that way to me.

    Use the phone method only if you can receive wireless signals in the Australian Outback ! LOL !
    DOE - 09/03/65 WAL
    RET - 12/01/94 DAL
    MSP-HNL-MSP
    President
    Delta Pioneers Northern Lights Chapter MSP


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    mrs767er (02-Sep-2015)

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    Administrator Migflanker's Avatar
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    Quote Originally Posted by R.M.Anderson View Post
    The Phone method frequently salutes you off with: "Thank you for calling travelnet, goodbye"...

    Hmmm interesting, you know RM every so often I’ll get a phone call and when I answer there is a few seconds of silence and then an automated voice says……….“goodbye”.
    Any chance that DeltaNet has gone rogue?
    Keep'em Flying

    Migflanker - Senior NonRev Correspondent - Los Angeles

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    R.M.Anderson (04-Sep-2015)

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    Winner! mrs767er's Avatar
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    Quote Originally Posted by Migflanker View Post
    Hmmm interesting, you know RM every so often I’ll get a phone call and when I answer there is a few seconds of silence and then an automated voice says……….“goodbye”.
    Any chance that DeltaNet has gone rogue?
    Maybe that's the enigma dialer spongebue developed to detect your gender upon answering? Then again, hardly foolproof, as an agent once used "sir" when I spoke...head cold?
    mrs767er - NonRev Correspondent - Specialty Travel

    Wherever you go, there you are

  • This post by mrs767er liked by 2 users:

    isppilot (20-Sep-2015), R.M.Anderson (04-Sep-2015)

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