Honestly, I don't think treats and other tangibles are as important as actually treating gate agents with the same courtesy (OK, granted as they are ultimately the ones who can put you on, maybe it's not a bad idea!) or even more that you would hope to get.
It seems that a lot of people think that because we are in the 'service industry' , we are all uneducated louts who are beneath the average pax - after all, their custom pays our wages - People fail to remember that if we didn't purchase their goods (no matter how much further down the line) they would be the ones that are SOL (and FWIW, I have a college degree and work for the airlines out of choice) and forget the very basic niceties of being human.
We may wear another uniform, but remember that in the over all industry, we are family by choice - and it's a breath of fresh air to get a pax who not only understands what it's like on the other side of the counter/phone, but gives us a little break because of it.
Me, if I get a fellow non rev on the line, you bet I'll bend over backwards for you (unless you're a real **** - and sadly it's usually the companions who are real pieces of work!)...
That all being said - be mindful of the Gate Dragons - especially in MSP.... Chocolate might be the only thing that appeases them!![]()
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