American Airlines lost a passenger's luggage containing audio-visual equipment worth more than $70,000 that he needed for an exhibition.
Ashkan Aghassi, who is in the top tier of the airline's frequent flyer program, was traveling from Phoenix to Dallas on May 26. When he landed, he waited for his two Pelican cases that contained the equipment but they failed to arrive.
Aghassi told Insider as soon as he realized his luggage was delayed, he filed a claim as "the value of the Pelican cases and their contents was well over $100,000," but he was only able to produce receipts to the value of $72,796.


Insider reviewed a copy of the report of missing luggage, flight bookings, and equipment receipts.