Thread: JetBlue

I flew them once non-rev and it was a good experience since I made the first flight i tried. Tend to be a lot of employees traveling though. Don't know of anyone who works there but u can generally get a feeling of the loads by going to their website and check the fares.

I am not a Jetblue employee, but an employee of another airline. My airline did not have service to SJU so I decided to non-rev on B6 from JFK to SJU (I was going on a cruise)last Sept. As most airline employees who non-rev quite frequently know, when you (or dependents) non-rev on another airline, you have to get a non-rev ticket issued through the airline your employeed with. When I checked in with B6, I showed them my employee badge as well as the non-rev tickets I got issued with my airline. The ticket counter agent told me it was going to be $25 plus tax each way for non-reving. She kept insisting that I pay through Jetblue only. So after going around in circles with the issue, she got her manager and they accepted my tickts. I flew down to SJU on a Sat. (1st flight of the day), then returned a week later on a Sun. I was a little nervous about leaving SJU on a Sun when most cruise ships return back to port of SJU and people go back to the airport. I ended having no problems at all leaving SJU. I also had no problem with any ticket issues at SJU like I had at JFK. The flight crew coming/going were nice. I enjoyed trying their "blue" potato chips. They also did assigned seating. The only thing I found disappointing was you could not use the satellite TV (every seat has a TV in front of you--this is what Jetblue is known for) because we were flying over open waters so I guess they did not get reception. They did play a movie (which was stupid a movie anyway) but no TV. On the return, they said we could use our TV's within an hour before approaching JFK.

My parents on the other hand last year flew on B6 from JFK-MCO. I already got their tickets issued through my airline. So when they checked in with B6, they had the same scenario as I mentioned above that they had to pay thru B6, not the tickets through my airline. My parents (who are not that knowledgeable when it come to non-rev issues) did not question the agent at B6 so they paid thru B6. I also find this strange that B6 staff is not aware that other airline employee who non-rev on B6 have tickets issued with their respective carriers. So if B6 expects all non-revs from other airlines to pay via Jetblue, how do they question when dependents or parents of other airlines non-rev on B6. Jetblue never quesitoned my parents about any verification that they are eligible non-rev travelors. For all Jetblue knows, they walked off from the street and asked to non-rev without any veriication or documentation that they are eligible non-revs. Anyway, my parents payed through Jetblue and then I refunded my parent's non-rev ticket through my airline. I questioned my pass bereau about this. I explained to my pass bereau manager about my experience with B6 ticket counter and they found it strange as well. Anyway, my parents got bumped 2x in a row from JFK-MCO (non-reving from NYC to Florida can be challenging at times). Each time when they were bumped, they were required to go back to the ticket counter to be put on the "list" for the next flight. I also found this strange, because most airlines (including the airline I am employed with) "roll over" bumped passengers to the next available flight so I thought this was strange as well. Anyway, my parents finally got on a flight after being bumped 2x. They enjoyed the leather seats and the TV as well.

Overall, the flight experience with Jetblue was good. My parents also told me they enjoyed their Jetblue experience as well. Should I have to opportunity to non-rev with them agian, I would try them again.

I checked the interline agreement that United has for travel on JetBlue - it does state that the $25 non-rev ticket needs to be issued by JetBlue at their ticket counter, and what they require is a letter from a direct supervisor dated within 90 days stating seniority date, employee number, and all of the employee's travel eligibles. This is different from most of the agreements that United has which usually require United to issue the tickets for its own employees. It may just be the way JetBlue does business, so check the specific interline agreement they have with your airline to see what it says.

My airline with B6 it's $50 roundtrip and you tell your supervisor and he/she will contact jetblue to get you your eticket confirmation. Sometimes the fees can be waived and or get positive space seats if you know the right person.

All--

I SA'ed on B6 and I'd say that they one really good service.. Like southwest-- they don't taake themselves very seriously.. Unlike Southwest-- Their fleet is still very new so a lot of stuff it's broken (or INOP as airlines call it) and works just fine..
I would want to fly on one of those long haul intl flights that a major carrier flys, but for a JFK-PBI or JFK-SJU it's just fine.
Cheers!
Khn Mike

Flying a longhaul flight in a major US Carrier is like riding in a overcrowded bus especially in economy.