Quote Originally Posted by MRSDS1DONNA View Post
I learned that way too many nonrevs don't follow the protocol that was drummed into our heads when we were hired. Failure to do so makes way too much work for the gate agent.
You know, that's one thing... maybe it's because I have an administrative job, but I never really had any formal training on employee travel. Even my other jobs (NW and SkyWest) I don't really remember much being told as far as etiquette goes. Just about everything is word of mouth.