TAM Airlines has announced it will discontinue it First Class service on long-haul flights from the UK, Spain, Germany, France and Italy, from November 1st.
TAM, part of LATAM Airlines Group, will also cut the service on flights from the US and Mexico.
This decision was taken after evaluating the average load factor of TAM Airlines’ First Class service.
Increasing demand for Business Class sees TAM now offer two travel classes - Business and Economy Class - on flights to its 19 international destinations.
A further change will come into effect from November 1st with the creation of a new position among flight attendants to improve the onboard experience.
International flights operated by wide-body aircraft will have a new crew member named the “head of on-board service”, who will be responsible for circulating through the different cabin classes to ensure service consistency.
The airline has also announced an improvement to its Boeing 777 aircraft, which TAM uses on its flights from the UK.