Southwest Airlines has suspended the pilots from a flight that landed at the wrong Missouri airport on Sunday, as the National Transportation Safety Board investigates the mistake.“We can confirm that the pilots have been removed from active flying pending the investigation,” said Michelle Agnew, a Southwest spokeswoman. “We continue to support the NTSB in their investigation to uncover the circumstances which led the pilot in command of Flight 4013 from Chicago Midway to land at the airport, several miles from the Branson Airport we serve.”
The flight mistakenly landed at M. Graham Clark Downtown Airport in Taney County, which is about seven miles north of the intended Branson airport, according to FlightAware.com, which tracks flights.
Southwest brought another plane to Branson on Sunday for passengers to continue to Dallas Love Field in Texas.
“We have since reached out to each customer directly to apologize, refund their tickets, and provide future travel credit as a gesture of goodwill for the inconvenience,” Agnew said.