Quote Originally Posted by MRSDS1DONNA View Post
I hate when news outlets runs these types of stories because they go for the "feel sorry for me because I have such a heartrending situation" instead of actually finding out what the customer could have done to mitigate their losses.
Maybe not this particular case, but there are many stories out there where the company really does need to be shamed in order to get something done. I've seen many stories with Comcast doing some sketchy stuff, and their service is simply awful!