As someone who gets a bonus from this stuff, I can't complain. $75 each month that we come in the top 2 (in other words, beat everyone except for Delta) for on time arrivals among the big 4, except using the A:0 metric, rather than A:14. I was shocked when we barely beat Delta one month, usually they have a huge edge over everyone else! But now it seems like United and Delta come together really close (Delta generally beating us) and there's a pretty significant gap between the other two carriers.