I think due to safety reasons pets should not be transported on airplanes. There is just too much that can happen with cancellations and diversions all the the time. People should just choosr to drive when a pet is involved unless of course its over the water. And agents should definatly be more aware of pets that do travel such as thier kennels and how they are acting in the kennell. A pet that is really scared will probably not travel well. NW was transporting a traine army dog one night and that dog went bullistic every time time someone approched the kennell. How the kennel did not come apart I don't know but the ramp crew were scared to death to get near the kennel. Animals like that should be sedated or travel another way.