Takes only a few minutes. We do it in Deltaterm. I admit it is a tedious process as you must breakdown each individual tax charge and list it separately. But it gets processed as soon as I can roust a co-worker off the breakroom couch. We can only purchase ZEDs with a credit card, the refund goes back on the same card and usually shows up in 3 business days. So maybe technically it take more than a few minutes. I look at it as my card balance jumps up for a week or two then goes back down with the refund of unused tickets. Never costs a nickle more than the tickets I actually used. I understand that if we loose the actual paper ticket it must be processed by Delta and that can take longer.
Never give up 'till the cabin door is closed!
I always make a copy of my zeds before heading off into the wild blue.
BTW--do you recall the exact cost of those JNB/DXB tkts? Loads have gotten really weird again and the second flight2X/wk is gone in Sept (WAHHHH) Of course, I'm seeing a zillion HKs coming DXB/ATL now...
mrs767er - NonRev Correspondent - Specialty Travel
Wherever you go, there you are
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