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Thread: ticket/gate agent ready reserve


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  1. 02-Dec-2010, 09:50 PM #1
    DeltaFlyer
    DeltaFlyer is offline
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    not sure how training at ATL is handled, at PBI we do RR training on the job, starting off with the Kiosk and basic customer service issues moving up to ticketing and more difficult international later on...you will learn that ACS KM (Airport Customer Service Knowledge Management) on DeltaNet will be your best friend, learn to navigate that and you will be able to do anything!!! Welcome Aboard!!
    Good luck with the training, I will be in ATL on Monday for the Service from the Heart program at the Hanger...
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  • 27-Apr-2011, 05:30 PM #2
    terriwithat
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    Default Rr agent question

    Hello...I applied for a RR position in IAH about two months ago. I received a phone call from HR and did the phone interview. He instructed on what to do next online and said that I would receive a phone call to set up the face to face interview. It has been two months and still no phone call. I've called them 3 different times and they tell me that I am still being considered and will be contacted as soon as an appt is available. I asked if my file had "fallen between the cracks" and they assured me it had not. Is this normal procedure and should I be concerned? Is there anything I can do?
    Last edited by terriwithat; 27-Apr-2011 at 05:33 PM.
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