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Thread: How good is ZED Light when it comes to swapping airlines?


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  1. #1
    Member knyta's Avatar
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    Quote Originally Posted by flyer146 View Post
    5- You can NOT pay up the difference to 'upgrade' from ZL to ZM or ZH, as this is ticket related and is thus the responsability of your own airline.


    6- You can NOT pay up the difference to 'extend' your zone, as this is ticket related and needs to be done by your own airline.
    Just checked my CSA instructions about ZED - and there is written that my ZED ticket MAY be reissued to higher fare level (ZL to ZM or ZM to ZH) and zone extended (1 to 2-9, 2 to 3-9 etc...) by every carrier with bilateral ZED agreement and taxes/fare paid to reissuing carrier. BUT, here is my experience:

    1) Royal Jordanian, flight from AMM to IST was full, had to fly to LON (which was one zone higher - ZM2 to ZM3) - RJ reissued my ZED ticket, collected 7 USD from me and I was allowed to fly to LON

    2)I had ZED ticket SXM-AMS(ZM6)-PRG(ZM1) for KLM...flight to AMS was overbooked, after long discussion at check-in counter I was allowed to fly Air France SXM-CDG(ZM6 as well - same zone, fare level, airport taxes). But Air France CDG-PRG with KLM AMS-PRG ticket was bigger problem - different airport taxes at CDG and higer zone (ZM2 instead ZM1). Again, very long discussin at AF ticketing conuter, I asked them for ZED ticket reissue and paid taxes+higher zone...they said no...finally (I believe they were too lazy to reissue the ticket), they just took my ticket, stamped it and by pen re-wrote Amsterdam to Paris and I got to PRG....without paying anything extra (although I sould pay)

    3)Had ticket LCA-WAW (ZL3) - flight was full, asked Aegean and Olympic to fly LCA-ATH(ZL2), same fare level, same taxes, lover distance and zone - that means I should be allowed fly it...It's sad that nobody at LCA airport understood ZED tickets and what means word ZONAL..no reissue allowed...I was told there is Warsaw on my ticket and it is absolutely impossible to fly another destianation then Warsaw...Had to buy full fare ticket for 150 EUR to get to ATH...

    It is pretty nice there are some ZED rules, but it very often dipends much more on airport ground staff, their knoweldge of ZED rules, their actual mood, their willingness to help you...


    Quote Originally Posted by flyer146 View Post
    you can ask for a ZED ticket to be issued WITHOUT specific destination and thus only pay for the milage zone. At the airport, you pay the exact taxes depending the destination you fly to. Alternatively and most commonly, you will have a destination mentioned on your ticket however, in which case taxes for that destination will be included, but you're still entitled to switch destination, so in case the taxes don't match, you can be asked to pay the difference, although most airlines won't bother.
    Wow, I have never noticed that such ticket may be issued...will ask our staffticket center about it...


  • #2
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    Quote Originally Posted by knyta View Post
    Just checked my CSA instructions about ZED - and there is written that my ZED ticket MAY be reissued to higher fare level (ZL to ZM or ZM to ZH) and zone extended (1 to 2-9, 2 to 3-9 etc...) by every carrier with bilateral ZED agreement and taxes/fare paid to reissuing carrier.
    Any ZED carrier willing to take you on one of its flight with a ticket which doesn't match the required category (ZH/ZM/ZL) or milage zone, MAY obviously ask you to pay the difference between what is needed by him and what you have on your ticket, but this is not something which you are automatically entitled to under the general ZED rules, if I understand them correctly.

    That's also why you've been able to give 3 exemples of identical situations, all resolved differently.

    Always good to hear such strories though.
    My experience with AF has been the same: they are fairly relaxed towards ZED and don't seem to bother much about the 10 odd euro or so, which may occasionally be missing in case of a re-routing.
    Last edited by flyer146; 19-Mar-2010 at 02:42 PM.

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