So, I've been stuck in NRT for a couple of days. I have zeds on ANA, DL and now Qantas. Seems no one knows how to deal with them. ANA, I had to get flat out nasty with them after being told to go away, my ticket was no good. DL doesn't seem to want to deal with it, and it took QF 30 minutes to even list me.
ANA, I had a chance of making the LAX flight, but due to no one knowing how to transform my standby listing into a seat, missed the cutoff and they flat out refused to let me on even though there was a seat left. I was really annoyed about this one.
So....any of you folks in Customer Service have any tips to keep this from happening again? I'm thinking that with the new ID90 and myidtravel crap, it's making it harder and more confusing than ever before. I never used to have these issues with the old system.
/rant
I'll know in another 15 if I make it on the Sydney flight, where I shall return to the City by the Bay via UA.
Cross your fingers for me!
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