<div class='quotetop'>QUOTE (Migflanker @ Jan 23 2010, 01:29 AM) <{POST_SNAPBACK}></div>
Donna just out of curiosity, how much time did you spend on fare codes, buckets and camouflaging codes? [/b]

You know, I don&#39;t even remember. I just remember that it got to the point where I actually dreamt about the airport codes. Pretty sure I had those dreams for months afterwards.

These days it&#39;s a lot easier to train on the pricing issues since we don&#39;t have those excursion fares with their Fri/Sat nite stays, min/max stays, day of the week restrictions, etc. Fares are all one way and tickets are electronic. Heck the new agents were never even trained on those partially used tickets issued in Canadian funds. Even our award tickets are one way!