Thread: How long did YOUR training last?

It wouldn't necessarily surprise me if it were 5 weeks.

I had no formal training in my role at CX (except for DG - 5days and load control - 10 days where I had to attend courses in HKG) - using the computer system for reservations etc was all taught on the job by trial, error and advise. This is all well and good as my customers are on the phone, and I have 5 other people here to help me out. At an airport (especially a small one) you don't have that luxury. If I make a mistake in cargo reservations, my GHA might notice it or worse comes to worse something is left off the plane. In an airport role you could stuff up their connection, compute fares incorrectly, mis enter information etc that would have worse consequences. My friend works for VS at MAN and she told me the other day US Airways sent someone there who was meant to go to Manchester NH... she had checked in with passport as ID so seemingly didn't realise until her flight was "taking a little longer than normal". That being said, I have no margin for error when completing load control, but as I mentioned that was a 10 day course with a 100% needed to pass.

Another point is i'm not sure about Skywest, but most airline computer systems aren't exactly state of the art. I still use a green screen UNISYS system at work that is text based, and requires me to memorise a lot of keystrokes and commands. That took weeks and pages of my own notes to remember. You seem a pretty switched on guy, but without GUI systems it can take a very long time to be trained!

Good luck... let us know how it goes

For the F/A position, I had 4 weeks in DAL.

In the 4 weeks, about 1 hour of the training was on serving drinks and snacks....

<div class='quotetop'>QUOTE (vulindlela @ Jan 22 2010, 11:41 AM) <{POST_SNAPBACK}></div>

For the F/A position, I had 4 weeks in DAL.

In the 4 weeks, about 1 hour of the training was on serving drinks and snacks....[/b]

You were an FA at WN any now in MX at 9E? That&#39;s a bit of a sea change!

Keep in mind my training was over a decade ago but the information is current. . . . Our full time training for reservations is 3 weeks classroom with another 3 weeks of OJT. This is to learn general sales. After 2-3 months on the job you are taken off of the phones again for another 2 weeks of training on changes then another 1 week of OJT for that portion. You are then monitored weekly and on probation for 6 months to make sure you are not making major mistakes and are always answering that call with a smile in your voice

And, yes, this is for a job that starts about $11/hr and we had people lining up when we were still hiring. On the up side, they get paid during training now - something I didn&#39;t get. We got paid a lump sum before taxes of $500 for the entire training period and then only if you passed everything!

Donna just out of curiosity, how much time did you spend on fare codes, buckets and camouflaging codes?

Well, that answers that

<div class='quotetop'>QUOTE </div>

Dear Brian

Thank you for applying for the Cross Utilized Agent position with SkyWest Airlines. This position is part-time only and may require you to work split shifts. You will be required to complete three weeks of full-time training, starting February 8, 2010 in Denver Colorado.[/b]

So does that mean you are giving up??

<div class='quotetop'>QUOTE (Nick @ Jan 21 2010, 09:32 PM) <{POST_SNAPBACK}></div>

You were an FA at WN any now in MX at 9E? That&#39;s a bit of a sea change![/b]

I was never a big fan of WN but I had a layoff on August 27, 2001.
I wanted to stay in the industry and was offered a job for B6 at OAK on September 7, 2001. That offer went away 4 days later...
After a few months of unemployment, WN was the only carrier hring so I went for it.
It&#39;s not a bad place and I did enjoy my time there but I am in the industry for the flight benefits only.
In 4 years at WN, I flew International 4 times. In 4 years at 9E, I have flown International 30+ times.

<div class='quotetop'>QUOTE (vulindlela @ Jan 24 2010, 11:28 AM) <{POST_SNAPBACK}></div>

It&#39;s not a bad place and I did enjoy my time there but I am in the industry for the flight benefits only.
In 4 years at WN, I flew International 4 times. In 4 years at 9E, I have flown International 30+ times.[/b]

That&#39;s awesome! I love to see people making use of their flight benefits. I worked with people that took one r/t to MSP in the same time period I flew almost 350K miles. Alot of positions in this industy don&#39;t pay what they should, so you&#39;ve got to use those flight bennys.

As far as the FA thing. I really would not enjoy being an FA, but I considered it just as a way to get my foot in the door at the airline I wanted to work for. I decided against it, and I really lucked out as I&#39;m now doing the job I want for the airline I want. But I would have done in-flight if that was the only way in the door.

And for training: I&#39;ve been employed 2 months and am currently training.