How good is ZED Light when it comes to swapping airlines?

**flassher** · 07-May-2010, 09:30 PM

Quote...Also, I'm not sure that its fair to make a blanket statement that airlines within Asia will only accept ZED travelers on the ticketed routing. Most tell their staff that they can accept on alternate routines, within certain guidelines. As to whether the agents follow the recommendation is another story, but ultimately up to the individual agent (as is the case with many things).[/QUOTE]

Do you have any experience of what asian airlines tell their staff seeing you are in DFW???
I lived in and worked with asian airlines for 15 years (HKG, TPE, SEL OKA. JKT and DPS) and I stand by my original statement.
Best to have back up ZED tickets always....

**flassher** · 11-May-2010, 04:28 PM

Originally Posted by aazed

Actually, flassher, I do and thanks for asking.

Thanks for that, your input as to what you know would be appreciated.

**flassher** · 13-May-2010, 11:53 PM

Just as an addemdum to my previous posts on Asian airlines & ZED tickets...
I found the following post by 29Palms that backs up what I have been saying.....

I figured that the same leg, which was MNL-NRT or NRT-MNL didn't mean a hill of beans. So when I tried to board a NORTHWEST/DELTA flight out of MNL, I was told I needed to fix the ticket to read MNL-NRT. I tried to explain that it was a ZED fare and shouldn't make a difference but apparantly at NINOY AQUINO AIRPORT, it does make a difference. So that screwed us out of our flight that day. I go to the ticket office of my company to straighten out my ticket but nobody there knows how to do it and I am told to return at 7:30 PM that evening. This flight I tried to make was at 8:20AM. How about that?

So I have to repeat, even if aazed is not fully in agreement.....get back up ZED tkts for all possibilities or you could be disappointed....

**Arlauckas** · 14-May-2010, 01:46 PM

As a rule of thumb, you should definitely carry backup ZEDs if you are heading to Asia. I have been there a couple of times and...concluded that most of the staff dont know the zed rules... :\

**aazed** · 14-May-2010, 08:17 PM

What might the other airline offer, at its discretion

To accept your ticket in an alternate market if the fare you paid is equal to or greater than the fare applicable to the new routing
To accept your ticket in an alternate market if the taxes collected and shown on your ticket are the same as the taxes applicable to the new itinerary
To accept your ticket if the fare level you paid is the same or greater than the fare level applicable had the ticket been issued under the conditions of that airline’s agreement with your employing airline
To offer you a seat in a higher cabin

Just to be clear, I never recommended against getting back up tickets. What I said was that it was not fair to make a blanket statement that all Asian carriers will refuse tickets issued with alternate routings. I make it pretty clear in my article (quoted above) that it's solely up to the airline to accept a ZED ticket on an alternate routing. The ZED agreement doesn't require it, doing so would be as a courtesy and, as many of us have experienced, not all airlines are willing to provide that courtesy, this includes carriers in every region of the world, including Asia. Yet, while there are also airlines in every region that are considerably flexibile, it is still best to assume airlines will not accept such tickets, so be prepared.

Thread: How good is ZED Light when it comes to swapping airlines?

LinkBack

Thread Tools

Display

Thread Information

Users Browsing this Thread

Similar Threads

Wow....good to be here!

Bookmarks

Bookmarks

Posting Permissions