Mike:

num1bearsfan hit the nail right on the head: we are looking for people with a great attitude and we are hiring. Go to Southwest.com and click on careers at the bottom of the page, and you will go directly to our careers page. There are cust serv listings for PHX and other cities, plus other jobs available. Once you are part of the 'family' you can move about as jobs become available. This is an outstanding company and we could not be prouder to be a part of of it, I hope you have the opportunity to someday soon enjoy being a part of it as well. Good luck with your career plans!