It isn't like it was a gate return from what I'm reading. They apparantly didn't want to fly over the pajama issue, so the delay was in getting out their luggage. ("The couple, both Australians, complained to Qantas flight crew as the plane was preparing to taxi from the terminal".) What does this statement mean to you? Preparing to taxi from the terminal? Did they even push back?
It is kind of surprising. Usually the pilots or f/a's would twist it by calling the cops to meet you on the plane for creating a stir like they do here in the states, where consumers have just about zero rights when it comes to flying.
Sorry, I'm for the arrogant bastahds of Australia on this one.
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