I understand it's not easy to be "absorbed' or "morphed" into a different atmosphere, with different systems etc. but you said a few things that are important to remember. so far, you have't been able to change your station problems; I guess if you really can't adapt, maybe it isn't for you any more. Your quote, "The customers are really really spoiled" speaks volumes. They are YOUR customers now. Read the last of your OP--seems to me, lots of DL employees learned the "old hard to learn computer system" Hopefully you'll learn it, too--good or bad, it's what you have. Once you get past that hurdle, maybe you can have fun at work again.
I'm sorry if I misinterpreted your OP--but it was pretty whiney to me. From the viewpoint of a DL Skymiles member since 1980, a frequent revenue passenger on major airlines all over the world since 1972, it wasn't what I expected from a Red Coat professional at Delta Air Lines. Hope your station and job improves for you and your customers.
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